The Definition of Content Management, Content Management System, Web Content Management System, Enterprise Content Management, Records Management and Document Management
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The Definitions of CMS, WCMS, ECM, RM and DMS are very similar and can be easily confused. Below you will find clear definitions of these terms that you could use as a quick reference:
Content management (CM) is a set of processes and technologies that support the evolutionary life cycle of digital information. This digital information is often referred to as content or, to be precise, digital content. Digital content may take the form of text, such as documents, multimedia files, such as audio or video files, or any other file type which follows a content lifecycle which requires management.
A Content Management System (CMS) is a system used to organize and facilitate collaborative content creation. Recently, the term has been used specifically to refer to programs on WWW servers, but it can also refer to hardware devices that manage documents on a large network.
A Web Content Management System (WCMS) is content management system (CMS) software, usually implemented as a web application, for creating and managing HTML content. It is used to manage and control a large, dynamic collection of web material (HTML documents and their associated images). A CMS facilitates content creation, content control, editing, and many essential web maintenance functions.
Enterprise Content Management (ECM) as defined by AIIM:
Enterprise Content Management is the technologies used to Capture, Manage, Store, Preserve, and Deliver content and documents related to organizational processes.
In winter 2006 AIIM added the following paragraph to the definition:
ECM tools and strategies allow the management of an organization’s unstructured information, wherever that information exists.
Records management (RM) is the practice of identifying, classifying, archiving, preserving, and destroying records.
The ISO 15489: 2001 standard defines it as “The field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records”.
A Document Management System (DMS) is a computer system (or set of computer programs) used to track and store electronic documents and/or images of paper documents. The term has some overlap with the concepts of Content Management Systems and is often viewed as a component of Enterprise Content Management Systems and related to Digital Asset.
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